FAQ :
Frequently Asked Questions
What advantages do our power consumption and heat dissipation have over other portable eGPU?
Answer: We have built-in VC heat spreaders and high-speed fans, which allows us to release performance more aggressively compared to other products. Our TDP (Thermal Design Power) can be maximized to 160W! Other products, which officially advertise a 120W TDP, can only actually reach the 100W range. And we don't have bulky external power sources and huge casings.
What devices can he use it on?
He can use it on any Thunderbolt 4/3 USB4 device. If you don't have the aforementioned device, you can also modify the OCUlink interface by using the spare M.2 interface on your own device.
Will there be more MXMGPU releases in the future?
We will continue to update our MXMGPU and heat sink kits, and users can purchase them separately and replace them themselves.
Do you support Apple Mac products?
We only support products with Intel CPU, including the MacBook series, Mac mini series, and iMac series. Currently, we do not support computers with any M series CPU, including M1, M2, and M3. If you are using an M series product, please choose carefully!
Is the performance of AMD RX 6600M somewhat behind?
You don't need to worry at all! The AMD RX 6600M is a highly cost-effective GPU that can smoothly run any high-end game at high resolution, providing you with a gaming experience comparable to professional esports. There is a significant improvement in both image quality and frame rate when comparing Xe integrated graphics with 780M at 1080p resolution.
Is there any performance loss for the GPU?
When using the USB4/Thunderbolt interface with an external monitor, there is a performance loss of approximately 15%. However, when using the Oculink interface, the performance loss is almost negligible. It is important to note that the performance of the GPU is also influenced by other important components, such as the CPU and memory. Some devices may not be able to fully utilize the maximum performance of the GPU due to cooling and TDP design limitations.
Is the LCD software continuously upgraded to display more content?
Yes, currently the official team is constantly optimizing and adding more display templates. In the future, we will bring more display templates for players.
About weight and volume
weight：1120g The dimensions of the Gaming & AI BOX are 207mmX98mm with a thickness of 50mm for the 6600M variant. The thickness for the NVIDIA30 and 40 series is 57mm. We have introduced two thickness options for our products in order to meet the temperature performance required for the maximum TDP load of the graphics card.
After-sales, returns and exchanges, logistics, and any questions about our products, you can email us.
